"The iPhone X has not even been released and people are already complaining about it. That shouldn’t be surprising. It is one of the hallmarks of disruptive innovation is that the innovation isn’t quite as good as you might expect at doing certain things. Rather, disruptive innovation opens up new, previously unforeseen opportunities, and that’s where we need to look for its full effect."
https://fee.org/articles/people-are-complaining-about-iphone-x-because-thats-how-innovation-works/
https://fee.org/articles/people-are-complaining-about-iphone-x-because-thats-how-innovation-works/